TransportReports.com (“TransportReports,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit reviews, or use our services.
By using TransportReports.com, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Account Information: Name, email address, password (hashed/encrypted), and optional business details if you claim or manage a business profile.
Review Submissions: Content you write, star ratings, uploaded images, and metadata such as date/time.
Business Information: Publicly available business data (e.g., DOT numbers, FMCSA authority info, company addresses) used to create business profiles.
Technical Information: IP address, browser type, device identifiers, cookies, and usage logs for analytics and fraud prevention.
Communications: Any messages you send us, including customer support inquiries.
We do not knowingly collect sensitive personal information (e.g., Social Security numbers, financial account details, driver’s license numbers).
We use your information to:
Display reviews, ratings, and business profiles.
Verify reviews to prevent fraud and abuse.
Provide and improve our website and services.
Respond to customer inquiries and disputes.
Send notifications about reviews, account activity, or policy updates.
Generate anonymized analytics and insights for internal purposes.
We will never sell your personal information to third parties.
We may share information only as follows:
Publicly Available Content: Reviews, ratings, and business information you submit are visible to all users.
With Businesses: If you review a business, your review and username may be visible to that business.
Service Providers: With trusted vendors (hosting, analytics, fraud prevention) who are bound by confidentiality agreements.
Legal Obligations: When required by law, subpoena, or governmental request.
Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred.
Depending on your location, you may have rights under U.S. laws such as the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA). These may include:
Right to know what data we collect and how we use it.
Right to request deletion of your personal data.
Right to opt-out of the sale of personal information (we do not sell personal data).
Right to non-discrimination for exercising privacy rights.
To exercise these rights, contact us at: privacy@transportreports.com
We use cookies, pixels, and similar technologies for:
Site functionality (login, preferences).
Analytics and performance (Google Analytics or equivalent).
Security and fraud prevention.
You may disable cookies in your browser settings, but some features may not function properly.
We use automated and manual systems to detect fake, misleading, or abusive reviews.
Reviews that violate our Community Guidelines may be removed.
Businesses may flag reviews for investigation but cannot unilaterally delete reviews.
We retain the right to preserve content for compliance and legal purposes.
We retain data for as long as necessary to:
Provide services,
Maintain accurate business/review records,
Comply with legal obligations,
Resolve disputes.
Reviews may remain visible even if you close your account, unless removal is required by law.
We implement industry-standard security measures, including encryption, firewalls, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.
TransportReports.com is not intended for children under 13. We do not knowingly collect information from children. If we become aware of such data, we will delete it.
Our website may include links to third-party websites. We are not responsible for their privacy practices.
We may update this Privacy Policy periodically. Significant changes will be posted with a revised “Effective Date.”
If you have questions or requests regarding this Privacy Policy, contact us at: